getlogs


 
Launches the GatherLogs function for SUM, which collects all logs in to a compressed file. By default, SUM saves the log files in one of the following locations: 
  
•Windows  ◦C:\cpqsystem\log 
◦C:\cpqsystem\sum\log 
◦C:\Windows\Temp\SUM 
◦%localappdata%\sum 

 
•Linux  ◦/var/log/sum 
◦/var/cpq 
◦/var/tmp/SUM 


Options 
debuglogdir <directorypath> 
Tells SUM to find the log files in a directory other than the default directory. 
logdir <directorypath> 
Tells SUM to find the log files in a directory other than the default directory. 

Syntax 

smartupdate getlogs 

Windows usage 

C:\> smartupdate getlogs 

Linux usage 

$ ./smartupdate getlogs 
Return codes SUCCESS_NO_REBOOT  
Windows: 0 

Linux: 0 

Text: The command was successful. 
SUCCESS_REBOOT  
Windows: 1 

Linux: 1 

Text: The command was successful but a reboot is required. 
SUCCESS_NOT_REQUIRED  
Windows: 3 

Linux: 3 

Text: The command completed successfully, but was not required or everything was already current. 
FAILURE_GENERAL  
Windows: -1 

Linux: 255 

Text: A general failure occurred. For details, see the logs. 
FAILURE_BAD_PARM  
Windows: -2 

Linux: 254 

Text: A bad input parameter was encountered. For details, see the logs. 
FAILURE_COMPONENT_FAILED  
Windows: -3 

Linux: 253 

Text: The installation of the component failed. 
FAILURE_COMMAND_FAILED  
Windows: -4 

Linux: 252 

Text: The command failed. For details, see the logs.