Troubleshooting > HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health state.
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Virtual Connect firmware can be upgraded using HP SUM only if the health state of the VC is in a good state. If the health state is invalid or bad, HP SUM does not upgrade the VC firmware.
To resolve the following issues, use VCSU to upgrade the firmware.
Unhealthy
Non-redundant
Not part of a domain
The user wants to select the order of deployment
The user wants to back-up the configuration before flashing the VC firmware